Reactivate Your Old Customer List
You're sitting on hundreds or thousands of past customers you've already earned trust with. Our AI sends personalized, conversational SMS campaigns that turn dormant names into booked jobs — with zero ad spend.
Your Best Leads Already Know You
You've spent years building a customer list — every service call, every invoice, every satisfied homeowner. That list is sitting cold in ServiceTitan, QuickBooks, or a spreadsheet. Nobody has time to call 1,800 past customers before AC season.
But those are the easiest jobs to win. They already trust you. They already know your work. They just forgot you exist — and when their furnace breaks in January, they Google "HVAC near me" instead of calling the guy who fixed their AC last summer.
Our Database Reactivation system sends personalized, conversational SMS campaigns to your dormant customer list. Seasonal tune-up reminders, safety inspection offers, maintenance plan invitations. The AI handles the conversations and books the jobs directly into your CRM.
Built to Run While You're on the Job
Personalized Conversational SMS
Not a blast. The AI sends a personalized text referencing their last service: "Hi John, we replaced your water heater in 2023 — time for a free flush & inspection?" Customers respond because it feels human.
Seasonal Campaign Timing
We time campaigns to your trade's seasonal cycles: AC tune-ups before summer, furnace checks before winter, electrical inspections before storm season. The right offer at the right time fills your board.
AI Handles the Full Conversation
When a customer texts back, the AI carries the conversation — answers questions, confirms scheduling, and books the job into your CRM. Your dispatcher only steps in for complex quotes or upsells.
Zero Additional Ad Spend
These are customers you already paid to acquire. Reactivating them costs a fraction of what you'd spend on Google Ads or Facebook leads. It's the highest-ROI marketing you can run.
Fills Slow Season Schedule Gaps
Shoulder seasons kill contractor cash flow. A reactivation campaign to your past customers during slow weeks keeps your techs busy and revenue flowing without discounting your services.
Segmented by Trade & Job History
We segment your list by trade, last service date, and job type. The plumber who did a repipe gets a different offer than the one who fixed a leaky faucet. Relevance drives response rates.
Every Trade Has a Dormant Goldmine
A plumber has past customers who need annual water heater maintenance. An HVAC tech has hundreds of homes due for seasonal tune-ups. An electrician has panel upgrade opportunities. Your CRM is full of booked jobs waiting to happen.
Numbers From Shops Running This System
Straight Answers
Is this spam? Will my customers be annoyed?
No. These are your past customers who already hired you and trust you. We send personalized, relevant offers — not generic blasts. Response rates are high because the messages are timely and useful. Customers appreciate the reminder.
Do I need to clean up my list first?
No. We handle list cleaning, deduplication, and opt-out filtering before any campaign launches. You export your list from your CRM and we take it from there.
What kind of offers work best?
It depends on your trade and season. Common winners: discounted seasonal tune-ups, free safety inspections, maintenance plan invitations, and priority scheduling for past customers. We help you craft the right offer.
How many jobs can I expect?
Most campaigns generate 15-40 booked jobs from a list of 500-2,000 past customers. The HVAC client in our results section booked 38 tune-ups and sold 3 full system replacements from a single campaign — $48,900 in revenue.